Waymo

Waymo Year in Review 2024

The Year in Review email campaign was created to celebrate user milestones and reinforce brand connection at the close of the year. Designed to complement an in-app recap experience, the email delivered a personalized snapshot of each rider's 2024 journey — highlighting usage, impact, and shareable stats. The updated design modernized the previous year's layout, aligning it visually with current product UI while streamlining the content architecture for a faster, more delightful user experience.

Industry

Autonomous Mobility / Consumer Tech

Scope of work

/ Email design / Visual Design

Waymo Year in Review hero
Waymo Year in Review phone mockup

A Personalized Recap, Built for Engagement

The campaign opened with high-level community stats, followed by personalized rider metrics such as trip counts, time spent in rides, and environmental impact. A new modular layout system allowed these data points to flex across user types and devices, ensuring consistency while supporting dynamic content. Emphasis was placed on clarity, visual hierarchy, and ease of scan — especially on mobile. Each section was optimized to drive in-app engagement, with CTAs designed to encourage exploration, sharing, and further interaction.

Personal stats were made more tangible through thoughtful design and minimal friction.

Waymo Year in Review — intro
Waymo Year in Review — stats
Waymo Year in Review — footer

Celebrating User Impact with Visual Clarity

Visuals were built to make data feel meaningful and easy to digest. Animated elements and bold stat treatments drew attention to impact-driven numbers, while clean spacing and a modular structure supported seamless performance across devices. From onboarding to final scroll, the campaign guided users through their accomplishments with clarity and intention — transforming annual usage data into a memorable end-of-year experience.

The result was a clean, conversion-aware campaign that closed the year with clarity, consistency, and user pride.